Privacy

Last updated October 15, 2026

Your privacy matters to us. This policy explains what information we collect, why we collect it and the choices you have.

1.Who we are

Trinidad Academy Ltd., Port of Spain, Trinidad & Tobago, runs this website and program and is responsible for your personal information. We follow the Data Protection Act of Trinidad and Tobago and good international privacy practice.

2.What we collect

  • Account details: your name, email address and password (stored securely, never in plain text). If you sign in with Google, we receive your name and email from Google.
  • Payment details: whether your payment went through, the amount and date. Card and bank details are handled by our payment provider, not stored by us.
  • Course activity: which lessons you have completed, so you can pick up where you left off.
  • Messages: anything you send us by email or WhatsApp.
  • Basic technical info: things like browser type, device and general usage, used to keep the site working and secure.

3.How we use it

  • Create and manage your account and give you access to the Program.
  • Confirm payments and special codes.
  • Save your progress.
  • Reply to your questions and give support.
  • Send important updates about your account or the Program.
  • Keep the site secure and prevent account sharing, fraud and abuse.
  • Improve our lessons and the site.
  • Meet our legal and tax obligations.

4.What we never do

We do not sell or rent your personal information. Ever.

We do not share your details with advertisers.

5.Who we share it with

We only share what is needed with trusted service providers that help us run Trinidad Academy, such as secure hosting, sign-in, payment processing and email. They may only use your information to provide their service to us and must keep it safe.

We may also share information if the law requires it, to protect our rights or the safety of others, or as part of a sale or restructure of our business.

6.Storage outside Trinidad & Tobago

Some of our service providers store data on servers outside Trinidad & Tobago. When that happens, we take reasonable steps to make sure your information is protected to a similar standard.

7.Cookies and local storage

We use small files in your browser to keep you signed in and remember your progress. These are needed for the site to work. We do not use advertising cookies.

8.How long we keep it

We keep your information while your account is active. When you delete your account, your profile and progress are removed. We may keep payment records for as long as the law requires for tax and accounting.

9.Keeping it safe

We use encryption, secure sign-in and limited access to protect your information. No system online is 100% secure, so please use a strong password and keep it private.

10.Your rights

You can ask to:

  • See the personal information we hold about you.
  • Correct anything that is wrong. You can change your name on your Account page.
  • Delete your account and data. You can do this yourself on your Account page.
  • Stop non-essential emails from us.

Email privacy@trinidadacademy.com and we will reply within 30 days.

11.Under 18s

The Academy is open to anyone who wants to learn. If you are under 18, a parent or guardian must agree to your use of the Program and to the information you share with us. If you believe a child has joined without that consent, contact us and we will remove their account and details.

12.Changes to this policy

We may update this policy from time to time. The date at the top shows the latest version. If we make a big change, we will let you know.

13.Contact

Questions about your privacy? Email privacy@trinidadacademy.com.

Trinidad Academy Ltd., Port of Spain, Trinidad & Tobago